Conditions of Use
Article 1. And Modification fields of application of the General terms of Sale
The present general terms of sale apply to all orders placed to the www.vins-et-vinaigres.com website
private limited company Wines and Vinegars book the possibility of constantly adapting or of modifying the present general terms of sale. In the event of modification, it will be applied to each order the general terms of sales in force at the day of the order.
Article 2. Availability of the products
Our offers of products and price are valid as long as they are visible on the site, within the limit of stocks available.
With reception of your order, we check the availability of (or of) produced (S) ordered (S) and we hold you informed delivery period if it (them) produced (S) ordered (S) is not in stock. In the event of unavailability, we commit ourselves in the 30 days as from the validation of the order either delivering the product ordered to you or to offer a product similar to a similar price or with you to refund it.
The date of validation of the order corresponds to:
- The date of the order validated by credit card on the banking waiter of our partner.
- The date of the reception of the cheque in the event of payment by cheque. For a delivery except Metropolitan France, the date of validation of the order corresponds to the date of the order validated by credit card on the banking waiter of our partner.
In the event of stock shortage on one of the products of your order:
we dispatch the rest of your order, accompanied by a message of information.
Article 3. Validation of the orders and electronic signature (law of March 13th, 2000 on the electronic signature.)
Purchase order signed of the consumer by “double click” constitutes an irrevocable acceptance which can be reconsideration only within the limits envisaged under the present general terms of sale as well as the “right of retractation” and “stock shortage”. The “double click” associated with the procedure with authentification and nonrepudiation and with protection with the integrity with the messages constitutes an electronic signature. This electronic signature is tantamount between the parts as well as a handwritten signature.
Article 4: Price
private limited company Wines and Vinegars reserve the right to modify its prices constantly but are committed applying going rates which will have been indicated to you at the time of your order, subject to availability to this date.
Article 5: Security and modes of payment
By credit card:
In this case, the payment is carried out on the site of Paiement-SSL.com. This implies that no banking information concerning you forwards via the site of private limited company Wines and Vinegars. The credit card payment is thus perfectly secure. Your order will be thus recorded, validated and output as of the acceptance of the payment by the banking service. You can pay online in all confidence by seizing the number and the expiration date of your credit card in the sites envisaged for this purpose.
By bank check:
Your order is then booked during 7 days. Beyond this time, without reception of your cheque, it will be cancelled.
The order will be treated only with reception of your cheque and after validation.
A photocopy of your identity card could be to you required for all purchases superior of 30 euros.
For a delivery except Metropolitan France:
By credit card:
the payment is carried out on the site of the General society. This implies that no banking information concerning you forwards via the site of private limited company Wines and Vinegars. The credit card payment is thus perfectly secure. Your order will be thus recorded, validated and output as of the acceptance of the payment by our banking partner.
The contact of your credit card is encrypted thanks to protocol SSL (Secure Socket Layer) and never forward in light on the network. The payment is directly carried out near the bank. private limited company Wines and Vinegars do not have to in no case access to this contact, and does not keep them on its waiters. This is why they are asked again to you with each new transaction on our site.
Clause of reserve of property:
The products remain the property of private limited company Wines and Vinegars to the complete cashing of the price by private limited company Wines and Vinegars. However, as from the delivery, the risks related to the delivered goods are transferred to the customer.
private limited company Wines and Vinegars reserve the right to refuse to carry out a delivery or to deliver an order emanating with a consumer who would not have regulated completely or partially a previous order or with which a litigation of payment would be in the course of administration.
In order to avoid frauds, our services will be able if they consider it necessary, being brought to ask you all the parts necessary to the releasing of your order: documents in proof of residence and flow to your name, etc… These requests are made by e-mail, then by mail with AR.
Article 6: Methods of delivery
For a delivery in Metropolitan France and except Metropolitan France:
The amount of the expenses of participation in the preparation and forwarding will be specified to you on the site during the validation of your order. In the case or several forwardings are necessary for an order, this share in the expenses of treatment and of forwarding will be invoiced only for one sending. private limited company Wines and Vinegars could not be held responsible for the consequences due to a delay of delivery on behalf of the carrier.
The products are delivered intended for delivery that you indicated to us during the process of order. The times indicated are average times and correspond to the times of treatment, preparation and routing of your order. In the event of deliverable articles on different dates taking into account their availability, the delivery period of the whole of the ordered products is based on the longest time. private limited company Wines and Vinegars book however the possibility of splitting the deliveries. For reasons of follow-ups of the parcels, it is impossible for us to deliver the orders in the bases or other buildings of the armies.
For all validated orders the delivery periods are of more or less 3 days as from the date of acceptance of the payment by the banking organization. It is an average time according to the destination, the mode of forwarding and the availability of the article. The going beyond this time can cause no cancellation of the order, to any reduction of the paid price by the purchaser, and to any payment under damages, since the customer is delivered in the 30 working days, according to the confirmation of its order. Beyond this 30 days deadline, the customer can ask for the refunding of the not dispatched articles. You must make a request near private limited company Wines and Vinegars: send a message by the page “Contact to us " Web site. This message will have to mention your names, e-mail, number of order, products to be refunded and possible explanations). The order must be recorded on the website before midday, or 11 a.m. if it is about a first order or if the contact changed. Heavy or bulky parcel: The delivery is carried out with the landing door, with your assistance so necessary. For any order comprising several articles, in the event of nondelivery on date of an article nonavailable, a message will be dispatched to you to be prevented and delivery withdrawal period of the article. If the order understands different articles you must expect to receive them in several deliveries.
Follow-up of delivery:
Once you chose and validated your means of payment, a number of order - that we advise you to print and preserve - you is allotted. Your order is then recorded. Constantly, you can online consult the state of your order via the customer service (http://www.vins-et-vinaigres.com), directly accessible since the homepage from vins-et-vinaigres.com while entering your e-mail and your password.
Modes of Delivery:
The ordered product is delivered by post way or an independent carrier, according to the nature of the product ordered and on the initiative exclusive of the salesman, at the address being reproduced on the purchase order. For a delivery except Metropolitan France: The choice of the mode of delivery depends on the weight and the value of the articles. The delivery is carried out: - by TNT or by default by La Poste for the products of less than 30 kg - by carrier for all the products of more than 30 kg and less than 70 kg. For a delivery in Metropolitan France: In a general way, the choice of the mode of delivery depends on the weight and the value of the articles: the delivery is thus carried out: - by TNT or by default by Colissimo for the products of less than 30 kg - by carrier for all the products of more than 30 kg
We remind to you that the classical delivery included not the delivery of the parcel at the customer. Your parcel will be delivered to you in front of on your premise if it is about a house, or at the bottom of the building if you are in apartment. Consequently, you must envisage the rise of your parcel.
Parcel with the Delivery:
You must check the conformity of the goods delivered to the moment of the delivery and before signing the delivery order (CONVEYING). You must indicate on the delivery order and form of handwritten reserves accompanied by your signature any anomaly concerning the delivery (produced damaged). This checking is regarded as carried out since the purchaser, or a person authorized by it, signed the delivery order. You will have to also confirm by mail recommended these reserves to the carrier at the latest in the three working days following the reception of the articles and to transmit a copy of this mail to private limited company Wines and Vinegars, service return, 16 Main street, 39600 Alpine laburnums, France. If the products require to be to us returned, they owe the being in the seven working days following the delivery. Any claim formulated out of this time could not be accepted. The return of the product could be accepted only for the products in their country of origin (packing). So at the time of the delivery, the packing of origin is ab$icirc; mé, torn, opened, you must then check the state of the articles. If they were damaged, you must imperatively refuse the parcel and note a reserve on the delivery form (refused because opened or damaged parcel).
Article 7: Responsibilities
private limited company Wines and Vinegars could not be held for person in charge of the inexecution of the contract concluded in the event of fortuitous occurence, major force, disturbance or all-out strike or partial in particular of the postal services and means of transport and/or communications, of flood, fire. With regard to the products bought to satisfy the professional needs, private limited company Wines and Vinegars will not incur any responsibility for all consequential damages because of present, trading loss, loss of profit, damage or expenses, which could occur.
The choice and the purchase of a product or a service are placed under the single responsibility of the customer. When dimensions or the weight of the products are mentioned on the site, it falls to the customer to check that these measurements are appropriate to him. Total or partial impossibility to use the products in particular due to incompatibility of the goods, can cause no compensation, refunding or put in question of the responsibility for private limited company Wines and Vinegars.
In the event of nondelivery of an ordering or a part of order, you are one year old maximum (as from the starting date of our warehouses) to express you. Beyond this time we will not accept any claim.
Article 8: Right of retractation
In accordance with the L.121-16 article of the Code of Consumption, the consumer has a 7 clear days deadline as from the delivery date of his order, to turn over any article not agreeing to him and to ask the exchange or for refunding without penalty, except for the expenses of return. You must before us turn over your product, to have your number of agreement of return as indicated below. The product will have to be turned over in good state, in its packing of origin, and nonworn.
Procedure of return:
You have a 7 days deadline as from the reception to warn private limited company Wines and Vinegars of your wish to turn over us the product which would not be appropriate to you or not conforms to the order. To carry out a return you must make a request near private limited company Wines and Vinegars in order to see you allotting a number of return (for that, send a message by the page “Contact to us " Web site. This message will have to mention your name, e-mail, number of order, products to be turned over and possible explanations). Any return not profiting from its number will not be accepted by our services. It will be automatically turned over to you. The expenses of return in the case of a retractation will be with your load. The expenses of return for a product declared nonin conformity with the order or defective to the delivery, will be dealt with by private limited company Wines and Vinegars: we refund you the expenses of preparation and forwarding as well as the expenses back from parcel by basing us on the mode of delivery colissimo or postal parcel. For the parcels of more than thirty kilogrammes, the procedure of return will be studied by private limited company Wines and Vinegars. The right to repossess present could be accepted only for the complete products, in their country of origin (packing) with a copy of the purchase invoice. Incomplete turned over articles, ab$icirc; my, damaged or dirtied by the Customer are not taken again. We commit ourselves making you an exchange or a refunding within a 30 day maximum delay after the reception of the products by our care. No sending in against refunding will be accepted whatever is the reason.
Article 9: Warranties and customer service
For the products bought on vins-et-vinaigres.com, we recall you that you profit from the legal warranty of the latent defects pursuant to articles 1640 and following civil code.
Article 10: Data-processing provisions and freedoms
Constantly, you have a right of access, of modification, correction and suppression of the data which concern you. (Article 34 of the law “Data processing and Freedoms of January 6th, 1978) By our intermediary, you can have to receive proposals of other companies. If you do not wish it, it is enough for you to go on the site of vins-et-vinaigres.com, in the topic My account, Notifications by e-mail, to be registered with or désinscrire newsletter and to strip “general Newsletter” or to send an e-mail to us to firstname.lastname@example.org. You can also make of it the request with our services by mail with: private limited company Wines and Vinegars - 16 Main street - 39600 Alpine laburnums - France.
Article 11: Intellectual property
Any intellectual property law attached to the Product, and, yielded within the framework of the present General terms of Sale at the Customer remains, without reserve, the property full and whole of the manufacturers. It is the same of the brands, designs and models, copyrights and other rights which remain the exclusive property of their being entitled. Any reproduction or use of one of the intellectual property laws mentioned above is subjected to fast and preliminary authorization different having right.
Article 12: Contact of the company
private limited company Wines and Vinegars
Company with the capital of 30,000 €
16 Main street
39600 Alpine laburnums
Such: 03 84 37 47 02
Code siret: 501,920,458 00012
Intracommunity VAT: FR25501920458